List of publications


2021
Journal Articles
2020
Conference Papers
Enabling Customer-Centric Emergency Logistics Through Systems Thinking.
Reuter-Oppermann, M.; Wolff, C.
2020. 28th European Conference on Information Systems (ECIS) - Liberty, Equality, and Fraternity in a Digitizing World, Marrakech, MA, June 15 - 17, 2020, AIS eLibrary (AISeL) 
Towards a Unified Understanding of Data-Driven Support for Emergency Medical Service Logistics.
Reuter-Oppermann, M.; Wolff, C.
2020. Hawaii International Conference on System Sciences (HICSS-53), Grand Wailea, Maui, January 7 - 10, 2020. doi:10.24251/HICSS.2020.449
2019
Conference Papers
Centralising the Admission Process in a German Hospital.
Reuter-Oppermann, M.; Kienzle, L.; Zander, A.; Buchmüller, D.; Goldberg, D.
2019. Proceedings of the 52nd Hawaii International Conference on System Sciences, Association for Information Systems (AIS). doi:10.24251/HICSS.2019.497
Decision support for EMS policy making using data analytics and real-time alerts.
Reuter-Oppermann, M.; Richards, D.
2019. 2019 IEEE World Congress on Services : IEEE SERVICES 2019, July 8-13, 2019, Milan, I. Ed.: C.K. Chang, 266–271, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/SERVICES.2019.00079
Conference Proceedings
2018
Book Chapters
An Innovative Concept for Teaching Operations Research Applied to Health Care.
Reuter-Oppermann, M.; Zander, A.; Nickel, S.
2018. Advances in Operations Research Education. Ed.: J. Beliën, 95–105, Springer International Publishing. doi:10.1007/978-3-319-74104-8_7
PhD Theses
On the optimisation of EMS Logistics. PhD dissertation.
Reuter-Oppermann, M.
2018. Karlsruher Institut für Technologie (KIT) 
Conference Papers
Assessing information requirements for complex decision making in healthcare.
Manzi, S.; Reuter-Oppermann, M.; Rachuba, S.; Morana, S.
2018. 26th European Conference on Information Systems (ECIS 2018), June 23-28, 2018, Association for Information Systems (AIS) 
2017
Conference Papers
Modeling Indirect Waiting Times with an M/D/1/K/N Queue.
Zander, A.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 110–119, Karlsruher Institut für Technologie (KIT) Full textFull text of the publication as PDF document
German data sets for comparing ambulance location models.
Reuter-Oppermann, M.; Bernatha, C.
2017. Proceedings of the Second KSS Research Workshop : Karlsruhe, Germany, February 2016. Ed.: P. Hottum, 102–109, Karlsruher Institut für Technologie (KIT) 
A GIS-Based Decision Support System for Locating Primary Care Facilities.
Reuter-Oppermann, M.; Rockemann, D.; Steinhäuser, J.
2017. 8th International Conference on Exploring Service Science, IESS 2017; Rome; Italy; 24 May 2017 through 26 May 2017. Ed. : M. Dragoicea, 210–222, Springer International Publishing. doi:10.1007/978-3-319-56925-3_17
Towards Designing an Assistant for Semi-Automatic EMS Dispatching.
Reuter-Oppermann, M.; Morana, S.; Hottum, P.
2017. Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS), Waikoloa, HI, USA, January 4-7, 2017, 3556–3565, University of Hawai’i at Manoa 
Presentations
Ein übergreifendes Praxiskonzept für die allgemein- medizinische Versorgung in ländlichen Regionen.
Reuter-Oppermann, M.; Steinhäuser, J.
2017, September. Zi Konferenz Versorgungsforschung „Health Services Research Conference“ (2017), Berlin, Germany, September 13–14, 2017 Full textFull text of the publication as PDF document
Mathematische Verfahren zur Unterstützung der Rettungsdienstplanung.
Reuter-Oppermann, M.; Hottum, P.
2017. Zi Konferenz Versorgungsforschung „Health Services Research Conference“ (2017), Berlin, Germany, September 13–14, 2017 Full textFull text of the publication as PDF document
2016
Journal Articles
Ambulance location under stochastic demand: A sampling approach.
Nickel, S.; Reuter-Oppermann, M.; Saldanha-da-Gama, F.
2016. Operations research for health care, 8, 24–32. doi:10.1016/j.orhc.2015.06.006
Conference Papers
Dynamic Appointment Scheduling with Patient Time Preferences and Different Service Time Lengths.
Zander, A.; Mohring, U.
2016. Applied Operational Research : 8th International Conference on Applied Operational Research, Proceedings, Rotterdam, The Netherlands, 28th - 30th June 2016. Ed.: K. Sheibani, 72–77, ORLAB Analytics Full textFull text of the publication as PDF document
2015
Book Chapters
Service optimization.
Reuter-Oppermann, M.; Zander, A.
2015. Fundamentals of Service Systems. Ed.: J. Cardoso, 217–260, Springer Nature Switzerland AG. doi:10.1007/978-3-319-23195-2_7
Conference Papers
Towards an IT-Based Coordination Platform for the German Emergency Medical Service System.
Reuter-Oppermann, M.; Kunze von Bischhoffshausen, J.; Hottum, P.
2015. Exploring Services Science : 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings Ed.: H. Nóvoa, 253–263, Springer Verlag. doi:10.1007/978-3-319-14980-6_20
2014
Book Chapters
Modellierung und Planung von Dienstleistungen im Rettungswesen mit Verfahren des Operations Research.
Reuter, M.; Rashid, A.; Nickel, S.
2014. Dienstleistungsmodellierung 2012. Hrsg.: O. Thomas, 291–304, Springer Fachmedien Wiesbaden. doi:10.1007/978-3-658-00863-5_14
2013
Book Chapters
Anwendung von OR- Methoden für Planungsaufgaben in einer Strahlenklinik.
Arnolds, I. V.; Nickel, S.; Reuter, M.
2013. Management science : Modelle und Methoden zur quantitativen Entscheidungsunterstützung. Hrsg.: K. Armborst, 69–88, Verlag Dr. Kovač 
Books
Models for ambulance planning on the strategic and the tactical level.
van Essen, J. T.; Hurink, J. L.; Nickel, S.; Reuter, M.
2013. Technische Universität Eindhoven (TU Eindhoven) 
2012
Conference Papers
Towards the Dynamic Relocation of Ambulances in Germany - The Risk of Being Too Late.
Reuter, M.; Michalk, W.
2012. 2012 Annual SRII Global Conference (SRII), 24.-27.7.2012, San Jose, CA, 642–649, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/SRII.2012.78